ISBN9780324407990

I found the text to be well written. Mr. Tucker is very thorough and yet concise in his layout of the chapters and it is very easy to read. The charts and graphs really illustrate what is being discussed and each section has a review section to reinforce what you have just read.

I ordered this book because it was cheaper then on other sites. I bought it new for the purpose of not having to buy an additional access code for my online class. Since when bought new the access code to WebCT should come in the new book. I received the book with no CD. So after all that, I still had to pay an additional fee for a code when it should have came with the book. A very big hassle. I called customer service and all they said they could do was send me another book if I returned the book I had purchased to them. That would be an 8 week turn around, and by that time I would have been half way through my class. So instead I had to purchases the code on my own. I will not buy books from Amazon again. There are other text book web sites that understand the demands of buying books for schools.